• Spend Avios on flights
  • Baggage policy update
  • Travelling with a minor
  • Pet policy
Travelling with a minor

Travelling to or from SA with a minor?

(younger than 18 years old)

If you're travelling to or from South Africa with a minor (younger than 18 years old), you'll need to produce an Unabridged Birth Certificate for the child reflecting the particulars of both parents in addition to their passport (if you're travelling internationally).

» Learn more

Baggage policy update


Your kulula flight entitles you to one free checked bag weighing up to 20kg and one piece of hand baggage weighing up to 7kg plus a slimline laptop bag or small handbag.

» Baggage rules

Pet policy

Flying with pets

We no longer accept domestic pets and live animals at all our check-in counters (excluding service dogs which are permitted for check-in and in the cabin). The policy also applies to British Airways (operated by Comair) check-in counters and flights.

» Learn more

Spend Avios on flights

Spend Avios on flights

We’ve been working hard behind the scenes to ensure you can now buy a kulula flight using your Avios points! Simply Convert your Avios to Travelbank credits by creating a kulula ID and you flying for free.

» Learn how