contact us
feedback
Got something on your mind? Service not up to scratch? Or do you just want to let us know what you're thinking? Great! Simply give us a shout through one of the following channels.
We want it all - the good, the bad, and the ugly!
find us on
email us |
call us or fax us |
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Got some feedback for us? |
0861 KULULA / 0861 585852 |
physical address |
postal address |
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Cnr. 1 Marignane Drive and Atlas Road |
P.O. Box 7015 |
| Flight bookings made through the Contact Centre and Airports are subject to a service fee of R80 per person, per booking. |
phone us from outside South Africa
Give the kulula Contact Centre a call on +27 11 921 0500 and they will transfer you. (Sorry, this service is only for international callers)
Fax: +27 11 388 2463
travel insurance contact details
Should you have any insurance claims please contact 0860 224 252 or download the claim form.
claims service |
customer service |
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0860 223 266 |
0861 ACE INS (0861 223 467) |
If you’ve taken advantage of our travel insurance on kulula or domestic British Airways (operated by Comair) flights and have a claim or any enquiries, contact ACE Insurance Limited. They’re the experts in this field and are ready and waiting to help you.