- Manage flight
- Add extras
- kulula.com (extra bags, travel insurance, pre-paid seats)
- British Airways (add bags on ba.com)
- For changes to bookings made with other airlines please call our Contact Centre at 0861 KULULA (585852);
alternatively visit the airline website and remember to check-in at the airline specific check-in counter.
- Manage my flight
- Routes & schedules
- Baggage rules
- Infants & children
- Special assistance
- Flying with pets
- Flight payment
- Manage my car hire
- Car groups
- Pick-up and drop off
- Rental requirements
- Optional extras
- Waivers and liabilities
- Car hire payment
Something on your mind? Have an idea you’d like to share? Service not up to scratch?
Ways to make contact
Phoning from within South Africa
0861 KULULA / 0861 585852
fax: +27 11 388 2463
Monday to Sunday 07h00 - 19h00
Monday to Fridays: 08h30 -17h00,
Saturdays and public holidays: closed
Phoning from outside South Africa
Give the kulula Contact Centre a call on +27 11 921 0500 and they will transfer you to an agent.
Sorry, this service is only for international callers
Write to us
Tell us what you're thinking. Your feedback helps us improve our service to you.
+27 11 388 2463
Comair Head office physical address:
Cnr. 1 Marignane Drive and Atlas Road
P.O. Box 7015
Travel insurance contact details
Should you have any insurance claims please contact 0860 224 252 or download the claim form.
0860 223 266
0861 223 467
If you’ve taken advantage of our travel insurance on kulula or domestic British Airways (operated by Comair) flights and have a claim or any enquiries, contact Chubb Travel Insurance Limited. They’re the experts in this field and are ready and waiting to help you.