related to: flight information

Cape Argus Cycle Tour

bike transport procedures - 10 March 2013

Attention all pedal fans! It’s stressful enough having to worry about training and keeping healthy in time for the big day. We’ve tried to take a little weight off your shoulders by offering bike drop-off service, an option that gives you peace of mind that your bike will arrive in Cape Town in time for the Argus.

You are still able to check your bike in as excess baggage at the ‘extra bags’ fee of R250 online, but please be aware that with this standard option there is a possibility that your bike may not arrive on time. Please take this into account especially due to the high volumes over this period.

The procedures below will ensure that your bike gets to Cape Town safely. So have a quick glimpse and if you have any questions please contact us on 0861 KULULA (585852).

Bike handling will cost R300 per bike per flight so that it arrives safely and timeously for the race.

This fee must be paid for before your departure date by calling our Contact Centre 0861 KULULA (585852) between 7am to 7pm Monday to Sunday. Payment will not be accepted on the day of departure at the airports.

 

Important info for all riders

  • You must be in possession of your booking reference number and proof of handling fee payment before your bike will be accepted.
  • We recommend you place your bike on your private insurance.
  • Leave early for the airport to have enough time to book the bike in through cargo. It’s best to drop your bike off between 1 – 9 March before 12pm and collected from the 12th March onwards.
  • Travel with your flight reference number, bike handling fee proof, and your ID book.
  • After the race, bikes can only be released to the person in possession of the handling fee document.
  • We will make every effort to have your bike in Cape Town before you arrive or on the same flight, but we can’t guarantee this due to the volume of bicycles and space restrictions on our aircraft.
  • For your trip home, if we haven’t been able to put your bike on your flight, please allow 2-3 days for us to get it home. Call the relevant station (numbers below) before you pick it up.
 

How to pack your bike:

In order to ensure your bike is delivered in perfect condition, please take special note of the following packing procedures:

  • The seat must be fully lowered
  • Turn the handlebars parallel to the frame
  • Leave the front wheel attached
  • Remove or turn the pedals inwards
  • Deflate your tyres (no nitrogen pumped tyres please)
  • Your bike must be placed in a bike bag or box, or wrapped in bubble wrap
  • Bicycle inflation pumps filled with division 2.2 carbon dioxide non-flammable gas will be accepted for transportation as checked baggage only. The maximum amount per passenger is limited to four 16 gram cartridges
  • Remove speedometers and electronic equipment and pack into your hand luggage
  • Wheel-bags must be checked-in
  • Pack spare wheels properly
  • At check-in, keep the limited release tag for collection

Failure to adhere to these rules and procedures will mean your bike will not be permitted for carriage.

 

What to do when travelling to and from Cape Town

OR Tambo (Jo'burg) > Cape Town > OR Tambo

Due to the amount of bikes that we will be transporting, please note that your bike may not be on the same flight as you.

  • If you are travelling between 1 and 10 March, you need to deliver your bike at least 3 to 7 days prior to departure. Drop your bikes off between the 1 - 9 March 2013.
  • The handling fee document, booking reference, green bar-coded ID, and limited release tag is needed for collection.
  • Delivery and collection area: Domestic Cargo Centre unit 5.
  • dates and office hours for delivery & collections
    delivery 1-9 March
    collection 12 March onwards
    office hours Mon - Fri: 06h00 - 20h00, Sat - Sun: 08h00 - 17h00
  • Contact us before collecting your bike (enquiries only): Tel 071 932 6344 or 083 774 0955 (after office hours).
  • Your bike will be ready for collection within 2-3 days. Remember to contact us before collection.
  • Collect your bike within 1 week of arrival to avoid being charged a storage fee.
  • Please don’t ask Lost Property to bring your bike to the terminals. Bikes that are going to the terminals are only for passengers connecting to international flights.
  • Under no circumstances will bikes be released to friends and family members.

Map and directions
View a map for bicycle collection and delivery to OR Tambo International Domestic Cargo Centre Warehouse 5.

 

Lanseria (Jo'burg) > Cape Town > Lanseria

Due to the amount of bikes that we will be transporting, please note that your bike might not be on the same flight as you.

  • If you are travelling between 1 and 9 March you need to deliver your bike at least 2 to 7 days prior to departure.
  • The handling fee document, booking reference, green bar-coded ID, and limited release tag is needed for collection.
  • Collection and delivery area: Medair hanger next to the terminal building adjacent to the drop off zone and follow signage.
  • dates and office hours for delivery & collections
    delivery 1-9 March
    collection 12 March onwards
    office hours Mon - Fri: 06h00 - 19h00, Sat & Sun: 08h00 - 17h00
  • Contact us before collecting your bike (enquiries only) Tel: (011) 367 0470.
  • Your bike will be ready for collection within 2-3 days. Remember to contact us before collection.
  • Collect your bike within 1 week of arrival to avoid being charged a storage fee.
  • Under no circumstances will bikes be released to friends and family members.
 

Durban > Cape Town > Durban

Due to the amount of bikes that we will be transporting, please note that your bike might not be on the same flight as you.

  • If you are travelling between 1 and 9 March you need to deliver your bike at least 2 to 7 days prior to departure. Drop your bikes off between the 1 - 9 March 2013.
  • The handling fee document, booking reference, green bar-coded ID, and limited release tag is needed for collection.
  • Collection and delivery area: Bidair Cargo
  • Directions: drive past the airport building towards the car hire section and take a left at Budget Car Rental, keep left and you will see Bidair Cargo on your left hand side.
  • dates and office hours for delivery & collections
    delivery 1-9 March
    collection 12 March onwards, closing at 12pm on the 15th March
    office hours Mon - Fri: 05h00 - 22h00, Sat: 06h00 - 18h00, Sun: 06h00 - 18h00
  • Contact us before collecting your bike (enquiries only) Tel: (032) 815 2316/11/13.
  • Your bike will be ready for collection within 2-3 days remember to contact us before collection.
  • Collect your bike within 1 week of arrival to avoid being charged a storage fee.
  • Under no circumstances will bikes be released to friends and family members.

Map
View a map for bicycle collection and delivery to King Shaka International Bidair Cargo.

 

Arriving in Cape Town...

  • The handling fee document, booking reference, green bar-coded ID, and limited release tag is needed for collection.
  • Collection and delivery area: Multi-storey Parking 1 (kulula signage will be visible).
  • Look out for kulula.com banners.
  • dates and office hours for collection
    collection 1-9 March
    office hours Monday - Saturday: 08h00 - 22h30, Sunday: 04h30 - 20h00
  • Contact number: 060 446 6098.
 

Departure from Cape Town

  • Before leaving Cape Town, deliver your bike to the Multi-storey Parking 1 (same area where you collected your bike).
  • office hours for delivery
    delivery 10-15 March 2013, closing at 12pm on the 15th March
    office hours Monday - Thursday: 04h30 - 20h00
  • Contact number: (021) 936 2945 / 060 446 6098
  • Pack spare wheels properly before check-in.

Map and directions
View a map and directions for bicycle collection and delivery to Cape Town International Multistory Parking 1.