checking in at the airport

Choose to check in at the self-service kiosks or at the counter.

When checking in at the airport counters, please ensure you proceed to the correct airline counter. Check your flight number. If it begins with 'BA', please check in at the British Airways (operated by Comair) counters.

If you're travelling with friends or family, to ensure you sit together, please do check in 24 hours before flight departure.

Paperless e-tickets

No ticket required. If you've checked in online just arrive at the airport at least 90 minutes prior to your scheduled departure with your booking reference and either your driver's licence, passport or green bar-coded ID. Our staff will be ready to welcome you on board.

Self-service terminals

There are self service kiosks at all major airports that we operate in. Handy to avoid the queues and for those who like to push their own buttons. Print your own boarding pass and check in 40 minutes prior to departure. Infants must be checked in at the counters.

Note: Bags must be dropped off at least 30 minutes prior to departure for domestic flights and 40 minutes prior to departure for international flights.