When checking in at the airport counters, please ensure you proceed to the correct airline counter. Check your flight number. If it begins with 'BA', please check in at the British Airways (operated by Comair) counters.
If you're travelling with friends or family, to ensure you sit together, please do check in 24 hours before flight departure.
No ticket required. If you've checked in online just arrive at the airport at least 90 minutes prior to your scheduled departure with your booking reference and either your driver's licence, passport or green bar-coded ID. Our staff will be ready to welcome you on board.
There are self service kiosks at all major airports that we operate in. Handy to avoid the queues and for those who like to push their own buttons. Print your own boarding pass and check in 40 minutes prior to departure. Infants must be checked in at the counters.
Note: Bags must be dropped off at least 30 minutes prior to departure for domestic flights and 40 minutes prior to departure for international flights.
Select one of the following topics:
Get there early - check-in opens 90 mins before your flight and closes 30 minutes before take-off. Please remember to bring your valid ID, driver's licence or passport with you when you check-in and … more
Please remember to bring your valid ID, driver's licence or passport with you when you check-in and board the plane. more
Children (aged 2 to 12 years) must have their own ticket and be accompanied by an adult aged 16 years or older. For every 5 kids (aged 2 to 12 years) travelling, you will need 1 adult to accompany … more
You can now pre-book your seat for just R35 (incl. VAT) and choose a view of the clouds or a quick exit at the aisle. There are three different ways to secure your kulula.com seat before flying: … more
For kulula and British Airways (operated by Comair) flights, only cats and dogs can be transported on board passenger flights. For all other animals such as snakes, birds, rodents, etc. please call … more
All firearms, ammunition (including that for sporting purposes), harmful articles and/or prohibited items must be declared. Failure to do so may result in the confiscation of such items and/or … more