Choose to check in at the self-service kiosks or at the counter.
When checking in at the airport counters, please ensure you proceed to the correct airline counter. Check your flight number. If it begins with 'BA', please check in at the British Airways (operated by Comair Limited) counters.
If you're travelling with friends or family, to ensure you sit together, please check in 24 hours before flight departure.
No ticket required. If you've checked in online just arrive at the airport at least 90 minutes prior to your scheduled departure with your booking reference and either your driver's licence, passport or green bar-coded ID. Our staff will be ready to welcome you on board.
There are self service kiosks at all major airports that we operate in for those who like to push their own buttons and want to avoid the queues. Print your own boarding pass and check in 40 minutes prior to departure. Infants must be checked in at the counters.
Note: Bags must be dropped off at least 30 minutes prior to departure for domestic flights and 40 minutes prior to departure for international flights.
security at the airport
Please note that as from the 2nd of February 2015, Airports Company South Africa (ACSA) will assist airlines in enforcing hand baggage policies. Our hand baggage policy is:
- Hand baggage weighing up to 7kg (dimensions 36 x 23 x 56cm, including handles and wheels) plus one small handbag or a slimline laptop bag
- Extra bags can be purchased online at a discounted rate of 30% up to 24 hours prior to flight departure
Should your hand baggage be more than the above allowance, you will be sent back to check-in.