card fees and pricing

Effective 1 March 2013, pricing includes VAT.

kulula credit card pricingUsuryNCA
card service fees & charges
Card service fee (primary card) per annum R395.00 R395.00
Additional card service fee(secondary card/s )per annum R130.00 R130.00
Initiation fee (once-off fee on take-up) - R155.00
Loyalty subscription: kulula moolah * Free Free
Personal delivery fee (applicable to all deliveries excludes first delivery of first card for new accounts and includes a card replacement fee) R195.00 R195.00
transaction fees (payments and purchases)
Credit card purchase fee Free Free
Credit card budget purchase fee Free Free
Auto Payment fee Free Free
Cheque deposit fee Flat Fee R31.50 R31.50
  Plus % of transaction value 1.20% 1.20%
International currency commission and conversion fee(% of the R’ value of transaction) 2.75% 2.75%
online banking (payments & notifications) 
Online banking subscription Free Free
Online payment R9.00 R9.00
Smart transfer fee R9.00 R9.00
SMS notification to Third Party R1.50 R1.50
Fax notification to Third Party R5.00 R5.00
cash deposits
FNB ATM with Automated Deposit Terminal (ADT Flat fee R7.25 R7.25
  Plus % of transaction value 1.15% 1.15%
FNB Branch and FNB ATM with envelope deposits Flat fee R31.50 R31.50
  Plus % of transaction value 1.20% 1.20%
local cash withdrawals  
ATM withdrawals Flat fee R15.00 R15.00
  Plus % of transaction value 1.20% 1.20%
Branch withdrawals (includes all financial institution branches and the purchase of foreign exchange) Flat fee R38.00 R38.00
  Plus % of transaction value 1.20% 1.20%
Budget  facility withdrawals Flat fee R40.00 R40.00
  Plus % of transaction value 1.40% 1.40%
overseas cash withdrawals**
ATM and counter fees Flat fee R30.00 R30.00
  Plus % of transaction value 1.20% 1.20%
balance enquiries
FNB ATM Free Free
FNB Branch R5.25 R5.25
International** R5.25 R5.25
Saswitch ATM R5.25 R5.25
Mini ATM R5.25 R5.25
statements
Mini print fee R5.00 R5.00
Current monthly statement (email) Free Free
Current monthly statement (post) Free Free
Dual statements (email and post) R13.50 R13.50
Copies of back-dated statement print fee R5.00 per request and R1.00 per page thereafter
Online banking transaction history and/or detailed balance enquiry First 30 FREE per month, thereafter R1.00 per enquiry
account fees
Declined authorisation fee R7.25 R7.25
Charges on unpaid fees R220.00 R220.00
Over limit fee R220.00 -
Late payment fee R220.00 -
Balance transfer early settlement fee R230.00 -
Budget facility set-up fee  R32.00 R32.00
Reschedule fee R75.00 R75.00
Cheque clearance fee R220.00 R220.00
Special arrangement fee R240.00 R240.00
Section 129 letter fee» (per incident) R32.53 R32.53
Arrears fee - R136.00
Temporary Credit Service Fee § - R53.00
voucher retrieval requests
Local voucher R75.00 R75.00
International voucher R250.00 R250.00
value-added services*
Comprehensive Global Travel Insurance Free Free
moolah messaging (SMS/email) Free Free
Lost card protection Free Free
PIN replacement  Free Free
Debt protection plan 1:  DPP1 per thousand rand outstanding) R4.00 R4.00
Debt protection plan 2:  DPP2 (per thousand rand outstanding) R5.00 R5.00

* Please note customers whose credit card account number starts with 4222 do not earn kulula moolah on spend.

Important info:

  • The above Pricing Guide is inclusive of VAT and is valid until 28 February 2014
  • FirstRand Bank Ltd and Comair Limited trading as kulula.com reserves the right to amend product features or pricing at any time with reasonable notice
  • The Pricing Guide and the Terms and Conditions that govern our agreement are available on our website www.kulula.com as well as from any of our call center agents on 087 575 9401
  • Should you require further information on the kulula credit card product and/or services, please contact us on
    087 575 9401
  • Fees are not negotiable
* Terms and Conditions Apply
** This fee is subject to exchange rate fluctuations and may be reviewed quarterly. Some international ATM's charge an additional surcharge
» Subject to costs from Magistrate's Court tariffs and registered mail costs
§ A monthly service fee in accordance with the National Credit Act and not exceeding the
maximum permissible