manage my flight booking

You can add your flight details to your calendar, make certain changes, add an extra, pay for your booking and even check in—all in just a few clicks.

Select one of the following topics:

• How to ‘add to calendar’

  To add your flight details to your Outlook or Google calendar (or any other application that supports iCalendar), all it takes is two simple steps:

  1. Retrieve your booking using your kulula … more

• flight changes and cancellations

  It’s easy to change a booking online. As long as your flight is not departing within 24 hours simply click on the ‘manage booking’ tab here and make the change. For flights … more

• flight extras

  Add something extra to make your flight even better; we’ll keep the cool ideas coming your way.

  extra bags

  Extra bags can be added up to 2 hours prior to your flight departure. You can easily … more

• group changes and cancellations

  group changes

  Changes on the return flight have to be finalised no later than 2 weeks prior to departure. A cost of R200 (incl. VAT) applies to changes made on the return flight and are done … more

• missed flights

  You’ve missed your flight, now what?

  A missed flight is a ‘no-show’. A no-show means you lose the value of your entire ticket, including the return flight and any onward flights. … more

• flight name changes

  name corrections

  Corrections to traveller names are free to make, however, please check that your name details are exactly the same as what appears on your ID before going on to the next step.

  Name … more

• checking in online

  Check in online and avoid the queues.

  check-in on-the-go

  check-in online

   

  If you’re flying with us to a local kulula destination, follow these easy steps for hassle-free check-in: … more

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