checking in online

Check in online and avoid the queues.

desktop check-in (requires 'Adobe Flash Player')

mobile device check-in (smart phones, iPads and other tablets)


If you’re flying with us to a local kulula destination, follow these easy steps for hassle-free check-in:

  1. Go to the home page and click on the ‘check-in online’ tab
  2. Select ‘check in now’
  3. Read the baggage security questions, tick to confirm acceptance, then click ‘accept and proceed’
  4. Fill in your name, departure city and booking code. Press ‘continue’
  5. Indicate the type of traveller you are; male, female or child
  6. You can either check in or select a seat. To select a seat, click on the ‘select seat’ tab and choose your preferred seat free of charge. Otherwise, go straight to check-in
  7. Print your boarding pass or email it to your preferred address. You can also get your boarding pass printed at the self-service kiosks or check-in counters

You’re done! Enjoy your flight.

what you need to know

  • Check your flight numbers before proceeding to the correct counters. ‘MN’ means proceed to the kulula counters, and ‘BA’ means proceed to the British Airways counters
  • You’ll need your green ID book, driver’s license or passport to check in
  • You can only check in 24 hours before departure and up to 2 hours prior to the flight
  • Seats may change if there is an aircraft change
  • Pre-print your boarding pass, either before you leave for the airport or at the airport
  • Be at the airport at least 90 minutes prior to departure
  • Drop your bag at the bag drop-off zone at least 30 minutes prior to departure for domestic flights and 40 minutes prior to departure for international flights before going through security
  • Bags will not be collected 30 minutes prior to departure

Read the online check-in notice and security questions too before checking in.