Johannesburg, 28 January 2014: The world's largest timed cycle race, the Cape Argus Pick n Pay Cycle Tour, is set to draw record crowds again on Sunday, 9 March 2014, with thousands of cyclists from across the country descending on the Mother City. British Airways (operated by Comair) and kulula.com will once again provide an exclusive bicycle drop-off service for customers to transport their bicycles safely and hassle-free to and from Cape Town.
A payment of R300 per bicycle per one way flight will apply. To make payment customers will need to call the British Airways Contact Centre on 0860 I FLY BA (0860 4 359 22) or 011 921 0222, or the kulula contact centre on 0861 KULULA (585852) depending on which airline they are travelling with. Following payment, customers will receive a handling fee receipt together with comprehensive procedures to ensure that their bicycles are ready for transport. Drop off and collection areas will also be included in the procedures as well as maps to these areas.
Customers can drop off their bicycles between 24 February and 6 March 2014 to be transported to
Cape Town. Proof of identification (ID book, passport or drivers licence), the handling fee receipt and flight booking will need to be presented when dropping off ones bicycle.
Customers wishing to collect their bicycles between 24 February and 4 March will need to collect them from BidAir Cargo at Cape Town International Airport. From 5 March, bicycles will be collectable from the Multi-Storey Parkade 1 at Cape Town International Airport.
British Airways (operated by Comair) and kulula will make every effort to ensure bicycles arrive in Cape Town before or on the same flight as the customer, but this is not always possible due to the amount of bicycles that need to be transported and the space restrictions per aircraft.
To ensure bicycles are delivered in perfect condition, customers should familiarise themselves with the following packing procedures:
- The seat must be fully lowered
- Turn the handlebars parallel to the frame
- Leave the front wheel attached
- Remove or turn the pedals inwards
- Deflate the tyres (tyres inflated with nitrogen, will not be accepted for transport)
- The bicycle must be placed in a bicycle bag or box, or wrapped in bubble wrap
- Bicycle inflation pumps filled with division 2.2 carbon dioxide non-flammable gas will be accepted for transportation as checked baggage only. The maximum amount per customer is limited to four 16 gram cartridges. Please declare this when checking in for a flight
- Remove speedometers and electronic equipment and carry this as hand luggage
- Spare wheels cannot be carried as hand luggage and need to be checked in as checked baggage. The standard checked baggage allowance will apply. Should an extra baggage fee need to be applied, customers can either pay R245 online or R350 at the airport. Visit ba.com or kulula.com for details regarding the baggage policies.
- Spare wheels need to be packed properly before check in. At check in, the spare wheels will be tagged with a limited release tag.
For more information on travelling procedures, customers can visit ba.com or kulula.com depending on which airline they are travelling with.
British Airways Contact Centre
0860 I FLY BA (0860 4 359 22) or 011 921 0222
Monday to Friday, 07:00- 19:00;
Saturday, 08:00- 15:30;
Sunday, 08:00- 13:00
kulula.com Contact Centre
0861 KULULA (585852)
Monday to Sunday, 07:00 - 19:00
About British Airways (operated by Comair):
British Airways (operated by Comair) is a premium, full service airline operating over 400 flights per week in southern Africa which includes Johannesburg, Cape Town, Durban, Port Elizabeth, Maputo, Harare, Livingstone, Mauritius, Victoria Falls and Windhoek.
As a franchise partner of British Airways, Executive Club customers travelling within southern Africa on British Airways (operated by Comair), will earn Avios as well as Tier Points. Avios are earned every time members travel with British Airways or a partner airline as well as when making use of one of the Executive Club partners. Avios can be redeemed for flights as well as for upgrades with British Airways. Members also earn Tier Points through their flight activity which determines their Executive Club status. As members progress through the various tier levels within the Executive Club they are entitled to additional benefits and services.
Besides having an extended route network in southern Africa as well as globally, British Airways’ route network is further enhanced through its oneworld® alliance partnership.
For more information, visit ba.com
Notes to editor
- kulula is spelt with a lowercase ‘k’.
kulula (from the Zulu word meaning ‘easily’) is SA’s only privately-owned low-fare airline, and is operated by Comair Limited. This adventurous brand, which celebrated its 10-year anniversary in 2011, has since inception revolutionalised air travel in South Africa by making flying much easier and more affordable to customers. kulula is proud to be the only private sector low-fare airline in South Africa that is IOSA (IATA Operational Safety Audit) compliant, the global safety benchmark that ensures that a high standard of safety is upheld. kulula has been rolling out its Boeing 737-800 (189 seats) fleet upgrade plan since 2010 and operates more than 411 flights a week across 14 domestic routes.
For more information about kulula and its various offerings, including how to become a fan, affordable holiday packages, the kulula mobi site and online check-in service, visit www.kulula.com. Become a kulula fan at www.facebook.com/iflykulula or follow us on twitter (http://twitter.com/kulula)
On behalf of: