kulula ID

what is travelbank?

Tue, 19 Jun 2012 16:35:29 GMT

It’s an easier way to pay (or part pay) for flights - a travelbank account. It’s as good as having real cash and makes it easier for our kulula Contact Centre to send money or compensation your way. And there are no hidden agendas.

Only the kulula Contact Centre is able to credit this account so give us a call should you have a voucher. Travellers can combine a credit card payment with travelbank to pay for flight, travelbank can only be used for flights and taxes at this stage and unfortunately cannot be used towards the payment of any extras or changes.

To get a travelbank account, you’ll need to create a kulula ID, this helps us associate the credit to a person. A kulula ID will also make it easier to book a flight in just a few clicks. We’ll remember your details for you, so you just thave to remember a log in and password.

Create a kulula ID now

PCI accreditation

Tue, 19 Jun 2012 16:19:38 GMT

what is PCI accredited?

It's really just a fancy acronym to say that we have passed the highest of standards in online security. What does this mean for you?

You can trust that your credit card details are in safe hands. Now you can save your details on our system so that it makes future bookings quick and easy. Log in to make your booking and all your details will be there for you. Simple quick and safe - just what we like.

So now the official low down on PCI security standards:

The PCI Security Standards Council (SSC) offers robust and comprehensive standards and supporting materials to enhance payment card data security. QSA companies are organisations that have been qualified by the Council to assess compliance to the PCI Data Security Standard (DSS). PCI DSS is aimed at enhancing security in the payment card industry, and forms a cornerstone in the fight against payment card fraud and theft. The standard outlines an actionable framework and best practice including prevention, detection and appropriate reaction to security incidents.

PCI DSS compliance involves a comprehensive checklist of twelve requirements, including building and maintaining a secure network, protecting cardholder data, maintaining a vulnerability management program, implementing strong access control measures, regularly monitoring and testing networks and maintaining an information security policy. Each of these processes has several steps that should be followed, and under each of these steps are multiple criteria that need to be met for compliance.

For more info visit www.pcicomplianceguide.org

legal - kulula.com privacy policy

Tue, 19 Jun 2012 16:07:51 GMT

introduction

Thank you for visiting the web site of kulula.com. This Privacy Policy is subject to the terms and conditions of the kulula.com web site, and all definitions contained in such terms and conditions shall apply equally to this Privacy Policy.

The privacy of individuals visiting our web site is of importance to us. By continuing to use this web site, you agree to the terms and conditions set out in this Privacy Policy. Please note that by submitting information via this web site, you consent to the collection, collation, processing, and storing of such information and the use and disclosure of such information in accordance with this Privacy Policy. We recommend that you read this Privacy Policy together with our terms and conditions prior to submitting information to this web site.

Amendments to this Privacy Policy may be made from time to time and any such amendments will be made available on this web site.

information collected

We collect and store the following personal information of users of this web site:

information necessary for our legitimate business interest and the categories of personal information identified in the Electronic Communications and Transactions Act 25 of 2002 ("the ECT Act"). This may include (amongst other things) the user's name, identity number, telephone number, physical and postal address, age, well-being, disability, personal opinions, views and preferences; and
information automatically provided (e.g. cookies and server logs) which may include, amongst other things, information pertaining to a user's use and navigation of this Web Site, IP addresses and the duration and frequency of a user’s visits to this web site. Cookies are pieces of information that a web site transfers to a user's hard drive for record-keeping purposes. Cookies are not harmful to your computer and do not carry viruses.

use of information

The personal information collected on this web site may be used to provide and improve services to you and to operate and improve browsing and interaction via this web site. In addition, we may use this information to provide marketing information to you.

Personal information which is collected from you will be stored and processed in the Republic of South Africa according to industry best practice. Personal information will not be traded, sold or leased to third parties. While we will attempt not to disclose any of your personal information to third parties, except when we have your permission or for purposes of our legitimate business interests, we do not guarantee that your personal information will not be shared with third parties without your permission.

You agree that your personal information may be shared with (amongst others) the following parties:

government and law enforcement agencies;
credits and other payment card providers;
where the law requires that we disclose your personal information to a party;
where we have reason to believe that a disclosure of personal information is necessary to identify, contact or bring legal action against a party who may be in breach of the terms and conditions or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities.

security

All reasonable steps will be taken to ensure the integrity, security and confidentiality of your personal information. However, while we exercise great care in providing secure transmission of your personal information, we cannot guarantee the security of any information transmitted via the internet to or from this web site and you accordingly agree that you transmit such information at your own risk.

You must ensure that your username and passwords or personal identification numbers are not revealed to any other persons. Should you divulge such information, we accept no liability for any resulting losses.

links

Please note that if you are directed to or make use of any external links on this Web Site to another web site, such web sites are not subject to this Privacy Policy.