safety and security

PCI accreditation

Tue, 19 Jun 2012 16:19:38 GMT

what is PCI accredited?

It's really just a fancy acronym to say that we have passed the highest of standards in online security. What does this mean for you?

You can trust that your credit card details are in safe hands. Now you can save your details on our system so that it makes future bookings quick and easy. Log in to make your booking and all your details will be there for you. Simple quick and safe - just what we like.

So now the official low down on PCI security standards:

The PCI Security Standards Council (SSC) offers robust and comprehensive standards and supporting materials to enhance payment card data security. QSA companies are organisations that have been qualified by the Council to assess compliance to the PCI Data Security Standard (DSS). PCI DSS is aimed at enhancing security in the payment card industry, and forms a cornerstone in the fight against payment card fraud and theft. The standard outlines an actionable framework and best practice including prevention, detection and appropriate reaction to security incidents.

PCI DSS compliance involves a comprehensive checklist of twelve requirements, including building and maintaining a secure network, protecting cardholder data, maintaining a vulnerability management program, implementing strong access control measures, regularly monitoring and testing networks and maintaining an information security policy. Each of these processes has several steps that should be followed, and under each of these steps are multiple criteria that need to be met for compliance.

For more info visit www.pcicomplianceguide.org

online security

Tue, 19 Jun 2012 16:17:40 GMT

After more than 10 years in the online booking game we’re 100% committed to bring you a safe environment where you can shop online with ease. All your details and transactions are managed in a secure environment. We generate thousands of transactions a day so we're pretty good at making sure it all runs smoothly. The kulula.com website is supported by an Entrust secure on-line certificate and the Sabre Solutions software support. To view our Entrust certificate click on the icon below

Since we’ve partnered with Sabre Airline solutions we’re also PCI compliant, which means we can store your credit card details.

Our promise to you is that we can safely store your credit card details and we'll never share your information with any third parties.

how do you know that our site is secure?

Well, the world wide web has made it easier for you to know who to trust online:

You will see that our web address https://www.kulula.com has the prefix 'https://' This means that the page viewed and information entered onto our site is secure.
You'll also see a little lock kulula is a secure site at the top or bottom of your browser window - this indicates that the site is secure and has the highest level security certificate to prove it. The kulula.com website is supported by an Entrust secure on-line certificate, click on the site seal below to view our certificate details.
We offer a wide variety of payment options, so you can pay the way you are most comfortable with. Each method is tried and tested on a regular basis.

The bottom line is, our site is really safe and secure and we've taken every precaution to ensure your money (and details) are safe with us. We are still South Africa's biggest online retailer, generating more than R2 billion in turnover on our website annually.

Security policy

Only shop from a secure computer that you are familiar with and web sites that you know and trust.
Never respond to emails prompting you to 'confirm' completed online transactions.

Keep all security software up-to-date and active when doing online shopping (including anti-virus software and anti-spyware software.

IOSA safety accreditation

Tue, 19 Jun 2012 15:43:24 GMT

need another reason to fly with us?

We’re proud to say that we are the only low-cost airline in SA with an IOSA accreditation.

what is IOSA and why it should matter to you?

IOSA is the airline industry's first globally accepted safety audit programme which is centrally managed, continuously updated, and consistently implemented by experts and industry professionals. We are listed on the IOSA registry, meaning that we meet the safety standards which are based on 8 areas of operational safety:

corporate organisation and management systems;
flight operations;
operational control – flight dispatch;
aircraft engineering and maintenance;
cabin operations;
ground handling;
cargo operations;
and operational security

To maintain this status, we must complete an IOSA audit every two years and we are proud to say we have just completed our 4th audit , which is valid until May 26, 2014. This simply means that when you fly with us, you can rest assured that you are in good hands.