compensation

compensationhttp://www.kulula.com:80/flights/travelbank/compensation<h2>can we make it up to you?</h2> <p>If you’ve experienced a disruption on one of our flights or we’ve made a mistake, we try not to but it can happen from time to time. You would have received compensation from us. You’ll need a unique kulula ID if you’ve received a card at the airport or chatted to our Contact Centre and qualify for compensation. We can either create one for you or give us a call already armed with a kulula ID. The kulula team will create and credit a travelbank account for you. You’ll then be notified over email when your compensation has been deposited.</p> <h3>Steps to get compensated:</h3> <ul> <li><a href="/flights/kulula-id">Create a kulula ID</a>, if you don’t already have one</li> <li>Give us a call on 0861 KULULA (585852)</li> <li>Voila - you got money in your <a href="/flights/travelbank">travelbank</a>!</li> </ul>