kulula credit card

kulula online banking

Fri, 22 Jun 2012 12:36:02 GMT

We're happy to announce that you can now do all your banking online at the click of a button whether or not you've done internet banking before, it’s really easy and handy and we'll tell you how.

First things first:

Step 1 - go to www.kululaonlinebanking.com or you can visit www.kulula.com and click on the 'online banking' link on the homepage.

Step 2 - register as a first time user (have your kulula credit card ATM pin handy)

Step 3 - start banking!

That's it! Then it's up to you to enjoy the benefits of kulula banking. Like manage your account, view any transactions, pay all your accounts and even top up your prepaid cell phone account. Best of all, this bank never closes, so bank when it suits you!

And if at any point you get stuck or have any problems, we're only a phone call away on 0860 MOOLAH (666524).

happy kulula banking!

how to pay

Fri, 22 Jun 2012 12:33:01 GMT

What is my credit card balance?

On your statement that you'll receive via email, you'll see "Opening Balance" and "Closing Balance". Opening Balance is one figure that reflects all activities on your account since your last statement. It takes your spending activity along with your payments and totals them up to show how much you have available to spend (and how much you may still need to pay into your account) since the last recorded payment before your statement got sent out.

Closing Balance is the figure that reflects your most recent spending and payment activities. It's the opening balance, plus all your daily transactions, plus all your budget instalments, plus any interest charged, plus banking charges, and minus all the payments you've made into the account. (shew!)

So, you're Available Balance (i.e. how much you've got left to spend) is calculated like this: Credit Limit minus Closing Balance equals Available Balance. Obviously, as you spend, so the Available Balance changes, but that's pretty much how it works.

How much do I need to pay?

You need to pay all of what you've spent, eventually. But because we're here to make your life easier and not to bankrupt you, we've established a Minimum Monthly Payment which breaks up larger amounts into smaller, manageable ones. The Minimum Payment tells you how much is due each month until the full amount is paid off.

The Minimum Payment is calculated like this:

We take the total sum of the current month's budget instalment, plus interest, plus fees, plus any overdue amount (if applicable), plus a percentage of whatever you've spent this month, plus any over line amount (if applicable). We then take 5% of this total, as agreed upon when you signed up for the card. This gives us the figure that needs to be paid on or before the due date.

If you're smart, you'll have a debit order which deducts this amount from your current account automatically, and on your statement the words "To be debited" will appear next to this total.

If you prefer not to have a debit order and prefer to pay your account manually, the statement will read "Minimum amount due" next to this total.

How do I pay my kulula credit card?

There are many ways you can settle your kulula credit card. We'd prefer it if you chose one of the following methods:

a) direct Debit Order:

Your selected bank account is automatically debited at the end of every month, and your kulula credit card account is credited. You can choose whether you'd like to pay the full, fixed or minimum amounts.

Your debit order will go through on the payment Due Date on your kulula credit card statement.

To activate a debit order, call 0860 MOOLAH (666524). After we receive your completed form, your debit order will be active within 14 days.

b) direct deposit:

You can deposit what you owe into your kulula credit card account at your bank.

All you need to do is complete a deposit slip using your 16-digit credit card number as the account number. If you're paying your kulula credit card account by cheque, make sure you make the cheque out in your own name. Please remember that there's a 7-day clearance period on all cheque deposits.

c) internet transfer:

Simply transfer the required amount into your kulula credit card account using your 16-digit account number found on the front of your kulula credit card.

If you're not sure how to pay your kulula credit card account using Internet Banking, or you'd like access to Internet Banking, get on the phone to your bank and ask them how. They should be happy to help.

Internet transfers work differently depending on your bank:

FNB - Visit www.fnb.co.za

Access 'transfers'
Click on 'between my accounts'
From the drop-down box, select 'kulula credit card' and do the transfer.
If you have any questions, please call FNB on 0860 328 257

ABSA - Visit www.absa.co.za

If you are registered for ABSA internet banking, you can create the kulula credit card as a beneficiary under 'bill payments'.
Click on 'create beneficiary’
A screen will open where you can complete the details of the beneficiary, including the name i.e. your kulula credit card and 16-digit card number in the account number field
You can then go to 'pay beneficiary' and make a payment. All you have to do is type in the name and the account number (the 16-digits on the front of your kulula credit card).
If you have any questions, please call ABSA on 0860 166 177.

INVESTEC - Visit www.investec.co.za

To add your kulula credit card as a beneficiary, click on 'Investec approved beneficiary', where you will find the 'kulula credit card' option.
Complete the required details including your 16-digits on the front of your kulula credit card
The kulula credit card beneficiary will appear under the beneficiary list
When the beneficiary is loaded, go to the payment option to pay your kulula credit card.
If you have any questions, please call Investec on (011) 286 9663.

NEDBANK - Visit www.nedbank.co.za

Select 'change a list of beneficiaries'
Select to add an 'approved beneficiary'
Select 'K' to add your kulula credit card

Input the 16-digit credit card number found on the front of your card as you account number

If you have any questions, please call Nedbank on 0860 11 5060.

STANDARD BANK - visit www.standardbank.co.za

Select 'add a new CDI'
You can then select a beneficiary name, in this case your kulula credit card
Type in a beneficiary reference number, which is your 16-digit number found on the front of your kulula credit card
If you have any questions, please call Standard Bank on 0860 123 000.

Please note: It can take up to 4 days for internet payments from banks that aren't FNB to show up on your kulula credit card account. If it still hasn't shown up after 4 days, get hold of your bank and ask them why.

What is my account number?

Your account number appears on your credit card statement.

what makes this card so hot?

Tue, 19 Jun 2012 14:43:01 GMT

You'll earn flights faster with us than anywhere else, and we'll give you rewards you can actually use. Its rand for rand value, no funny points systems to work out. R1 kulula moolah = R1 = 1 ZAR’s - no hidden fees or catches. Better yet, apply now and we'll give you R200 kulula moolah to get you started if you spend R1 000 within the first 30 days of getting your new kulula credit card. That’s an activation reward for doing what you do best - swiping.

Get yourself one by completing our quick and easy 3½ minute online application and get an instant response from us. We'll even deliver your card right to your door.

Apply now

Select one of the following topics:

shop responsibly

Tue, 19 Jun 2012 14:40:57 GMT

In most instances, your credit card is your friend.

Select one of the following topics:

qualifying criteria

Tue, 19 Jun 2012 14:37:52 GMT

You need to be at least 18 years old and permanently employed. You'll also need to be earning a minimum of R80 000 per annum or about R6 700 a month, however there are other factors that we need to take into account too (which the Reserve Bank makes us look at), so it's best if you give us a shout if you are unsure.

tell me more about the National Credit Act (NCA)

What is the NCA?

The National Credit Act (NCA) is a South African law that came into effect on 1 June 2007. This gives all our fans better protection from anyone granting them credit.

Does the NCA apply to me?

Yip, but only if you are applying for a new kulula credit card.

What if I already have a credit agreement?

Then it's important to know that these agreements will remain unchanged, so the current terms and conditions will apply, unless you apply for a change to your existing agreement, then you'll have to get revised terms and conditions.

How will the NCA benefit me?

You'll get a pre-agreement upfront with a quote (no hidden costs) and then you'll get 5 working days to shop around if you wish to change your mind.

You have the right to find out about your credit worthiness, and if your application is declined, you're entitled to know why.

If you are over-indebted and having difficulty meeting your payments, you'll be able to talk to a debt counsellor who'll be able to help you.

Didn't find what you were looking for?

No sweat! Simply call one of our friendly helpers on 0860 MOOLAH (666524) or go the National Credit Regulator website at www.ncr.org.za to find out more.

Terms and Conditions for kulula credit card *

* Requires a PDF reader. Get Adobe Reader

kulula credit card legal

Tue, 19 Jun 2012 14:31:20 GMT

kulula credit card legal

debt protection

Tue, 19 Jun 2012 14:26:58 GMT

kulula credit card’s debt protection plans will cover you when you need it most.

Through our joint venture with FirstRand Bank Limited, we can offer you peace of mind with a choice of one of two Debt Protection Policy plans designed to protect you, and your family from your debt when unforeseen tragedy strikes.

Downloads:

* Requires a PDF reader. Get Adobe Reader

debt protection plan 1

This policy protects you and your family in the event of your death, or permanent disability from the outstanding debit balance of your personal kulula credit card, or fifty thousand rand (R50,000), whichever is the lesser at the time of event.

The risk benefit cover will end on your 70th birthday and is subject to the exclusions that are detailed in the Policy terms and conditions or subsequent revisions to it.

In order to claim your Risk Benefit Cover, your kulula credit card account must be in good standing; should your account payments not be up to date at the time of the event, no benefit will be paid out to you.
The monthly Insurance Premium for Debt Protection Plan 1 is charged at a rate of R5.00 per R1,000 of the maximum outstanding debit balance.

debt protection plan 2

In the event of temporary disability, or retrenchment we will pay your minimum monthly instalments on your personal kulula credit card account for up to 6 months as per your monthly statements.
The risk benefit cover will end on your 70th birthday and is subject to the exclusions detailed in the Policy terms and conditions or subsequent revisions to it.

In order to claim your Risk Benefit Cover, your kulula credit card account must be in good standing; should your account payments not be up to date at the time of the event, no benefit will be paid out to you.
The monthly Insurance Premium for Debt Protection Plan 2 is charged at a rate of R7.00 per R1,000 of the maximum outstanding debit balance.

summary:

debt protection plan	death	permanent disability	temporary disability	retrenchment
plan 1	•	•
plan 2	•	•	•	•

To take up any one of these debt protection plan policies, please complete the debt protection plan application form and fax it back to us, or call 0860 MOOLAH (666524).

Terms and conditions apply.

global travel insurance for kulula credit card

Tue, 19 Jun 2012 14:25:47 GMT

Download global travel insurance PDF *

* Requires a PDF reader. Get Adobe Reader

card fees and pricing

Tue, 19 Jun 2012 14:14:40 GMT

Effective 1 March 2013, pricing includes VAT.

kulula credit card pricing		Usury	NCA
card service fees & charges
Card service fee (primary card) per annum		R395.00	R395.00
Additional card service fee(secondary card/s )per annum		R130.00	R130.00
Initiation fee (once-off fee on take-up)		-	R155.00
Loyalty subscription: kulula moolah *		Free	Free
Personal delivery fee (applicable to all deliveries excludes first delivery of first card for new accounts and includes a card replacement fee)		R195.00	R195.00
transaction fees (payments and purchases)
Credit card purchase fee		Free	Free
Credit card budget purchase fee		Free	Free
Auto Payment fee		Free	Free
Cheque deposit fee	Flat Fee	R31.50	R31.50
	Plus % of transaction value	1.20%	1.20%
International currency commission and conversion fee(% of the R’ value of transaction)		2.75%	2.75%
online banking (payments & notifications)
Online banking subscription		Free	Free
Online payment		R9.00	R9.00
Smart transfer fee		R9.00	R9.00
SMS notification to Third Party		R1.50	R1.50
Fax notification to Third Party		R5.00	R5.00
cash deposits
FNB ATM with Automated Deposit Terminal (ADT	Flat fee	R7.25	R7.25
	Plus % of transaction value	1.15%	1.15%
FNB Branch and FNB ATM with envelope deposits	Flat fee	R31.50	R31.50
	Plus % of transaction value	1.20%	1.20%
local cash withdrawals
ATM withdrawals	Flat fee	R15.00	R15.00
	Plus % of transaction value	1.20%	1.20%
Branch withdrawals (includes all financial institution branches and the purchase of foreign exchange)	Flat fee	R38.00	R38.00
	Plus % of transaction value	1.20%	1.20%
Budget facility withdrawals	Flat fee	R40.00	R40.00
	Plus % of transaction value	1.40%	1.40%
overseas cash withdrawals**
ATM and counter fees	Flat fee	R30.00	R30.00
	Plus % of transaction value	1.20%	1.20%
balance enquiries
FNB ATM		Free	Free
FNB Branch		R5.25	R5.25
International**		R5.25	R5.25
Saswitch ATM		R5.25	R5.25
Mini ATM		R5.25	R5.25
statements
Mini print fee		R5.00	R5.00
Current monthly statement (email)		Free	Free
Current monthly statement (post)		Free	Free
Dual statements (email and post)		R13.50	R13.50
Copies of back-dated statement print fee		R5.00 per request and R1.00 per page thereafter
Online banking transaction history and/or detailed balance enquiry		First 30 FREE per month, thereafter R1.00 per enquiry
account fees
Declined authorisation fee		R7.25	R7.25
Charges on unpaid fees		R220.00	R220.00
Over limit fee		R220.00	-
Late payment fee		R220.00	-
Balance transfer early settlement fee		R230.00	-
Budget facility set-up fee		R32.00	R32.00
Reschedule fee		R75.00	R75.00
Cheque clearance fee		R220.00	R220.00
Special arrangement fee		R240.00	R240.00
Section 129 letter fee» (per incident)		R32.53	R32.53
Arrears fee		-	R136.00
Temporary Credit Service Fee §		-	R53.00
voucher retrieval requests
Local voucher		R75.00	R75.00
International voucher		R250.00	R250.00
value-added services*
Comprehensive Global Travel Insurance		Free	Free
moolah messaging (SMS/email)		Free	Free
Lost card protection		Free	Free
PIN replacement		Free	Free
Debt protection plan 1: DPP1 per thousand rand outstanding)		R4.00	R4.00
Debt protection plan 2: DPP2 (per thousand rand outstanding)		R5.00	R5.00

* Please note customers whose credit card account number starts with 4222 do not earn kulula moolah on spend.

Important info:

The above Pricing Guide is inclusive of VAT and is valid until 28 February 2014
FirstRand Bank Ltd and Comair Limited trading as kulula.com reserves the right to amend product features or pricing at any time with reasonable notice
The Pricing Guide and the Terms and Conditions that govern our agreement are available on our website www.kulula.com as well as from any of our call center agents on 087 575 9401
Should you require further information on the kulula credit card product and/or services, please contact us on
087 575 9401
Fees are not negotiable

*	Terms and Conditions Apply
**	This fee is subject to exchange rate fluctuations and may be reviewed quarterly. Some international ATM's charge an additional surcharge
»	Subject to costs from Magistrate's Court tariffs and registered mail costs
§	A monthly service fee in accordance with the National Credit Act and not exceeding the maximum permissible

banking lingo

Tue, 19 Jun 2012 14:11:48 GMT

Let's not pretend that all things financial aren't generally littered with convoluted words and impossible-to-understand phrases. Here are some of the basics, which we've simplified for you:

Administration order: This is when a person's spending gets way out of control and the courts make an order as to how their outstanding debts are going to be paid
Arrears: These are payments due that have been missed
Balance Transfer: The process of moving an unpaid credit card debt from one credit provider to another. Card issuers sometimes offer lower rates to encourage balance transfers coming in, but then charge a fee to discourage them going out
Consolidation Loan: This is where some or all of a person's existing debts are put into one loan. The advantage is that one loan payment is easier to manage
Credit record / credit file: Your credit file or record keeps track of all the money you've borrowed, all the applications you've made to borrow money and whether and how you've paid off your debts. Once you're blacklisted, it's very hard to clear your name, and this will affect you for the rest of your life (e.g. When you want to buy a house, it can reflect negatively if you've been sloppy in your financial habits). This is why you'll want to be smart about how you use money
Creditor: This is the organisation you borrow money from, be it a bank or a retail store or a private lender
Debt management company: A company that offers a range of financial solutions to help people with debt problems. You should be able to work out a plan with your bank, however, but for ongoing support this may be what you need to clear a large amount of unmanageable debt
Debt Management Plan: This is a repayment scheme administered by a Debt management company or by your bank, for people who are unable to make their full contractual payments to their creditors
Default Notice: This is the nasty letter a lender will send a customer when their account goes into arrears. Each lender is obligated by law to send this letter before they take legal action against you. When you get a letter like this, it's time to take your debts really seriously
Interest: This is the charge made for borrowing money. It is usually calculated and charged monthly, and is often subject to inflation, unless the lender has stipulated that it's not
Liability: This is just a pretty sounding word for Debt
Repayment Protection / credit card insurance: This is insurance you take out in case you lose your job or are too ill to work. You usually take it out with your creditor, which is usually your bank
Underwriter: A person trained to evaluate risk