Online check-in information

Customers are requested to be at the airport at least 2 hours prior to their domestic flight departure to allow enough time for health screening and processing of health travel questionnaires. Learn more about other things you need to know when travelling.

Check in on-the-go using our kulula app or from

For your convenience, you may check in online for your flight 24 hours prior to departure and print your own boarding pass from your home or office. Online check-in closes 2 hour prior to departure.

If you're travelling with friends or family, to ensure you sit together, please do check-in 24 hours before flight departure.

For British Airways (operated by Comair) flights, check in online at using your British Airways reference number in the PDF emailed to you with your flight confirmation.

other airlines

Airline partners

If you're flying with a partner airline, please check-in at the relevant airline website.

Partner check-in:


Even if you check in via the website or kulula app the following still applies:

  • Arrive at the airport at least 90 minutes before flight departure so you can drop off your bags and go through security
  • Bag drop-off for domestic flights close 45 minutes prior to departure
  • Bag drop-off for international flights close 60 minutes prior to departure
  • If you have a BA flight number please proceed to the British Airways (operated by Comair) counters

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