Travel bank

For more details on Travel bank credits issued due to unused/unflown flight tickets for 14 March 2020 to 30 November 2020, please read our flexible reaccommodation for unused tickets. info.

To get a Travel bank account, you’ll need to create a kulula ID, this helps us associate the credit to a person. Then give our Contact Centre a call to credit your ID with a Travel bank account.

Travel bank is credited when:

  • You receive compensation - Then give our Contact Centre a call to credit your ID and Travel bank account.
  • kulula credit card - Credit is automatically added every time you swipe your kulula credit card and earn kulula moolah. Learn how

Travel bank is used to pay / part pay for a kulula or British Airways (operated by Comair Limited) flight booking only. No combination bookings (flight plus car / hotel) or flight extras can be bought using Travel bank. Any kulula moolah you may have had, has already been saved in an account. Simply log into kulula ID using the old jetsetter log in details and password to access Travel bank and pay for flights.

Read more about the kulula ID

login to Travel bank