Combos or accommodation only
If you have a combo booking or only booked accommodation with us, making a change is just a phone call away. Our call centre team will give you a new quote if you’d like to extend your stay or inform you what fees apply if you need to cancel a booking. So whether you’d like to stay longer, bring along extra guests or cancel your booking, call our Contact Centre 0861 KULULA (585852) and we’ll sort it out for you.
Pre-packaged holiday deals
You can make changes to your holiday package such as moving your dates or including more family members and friends to the guest list. To make any changes or cancellations call our Contact Centre number 0861 KULULA (585852) and select ‘pre-packaged deals’.
How to make payments
The only acceptable form of payment for accommodation is by credit card. After you’ve selected your accommodation choice, you can pay directly on the website.