Affected by schedule & flight changes?

Updated 25 July 2021:

We are heartened and excited about the news that South Africa will be moving to an adjusted LEVEL 3 lockdown, and we look forward to welcoming our customers back on board, 1 September 2021. customers who are holding a valid ticket booked for travel 28 June 2021 to 31 August 2021, will be able utilise their ticket within twelve months from first date of travel without any penalty. No change of booking fee or fare difference will be charged.

We will continue to provide updates on our website and social media platforms.

Thank you for your patience and understanding.#StaySafe #TravelSafe

Read the latest COVID-19 travel updates.

View the latest updates on flight schedules. Please adjust travel plans where needed and download the kulula app for the latest flight status info on the go.

We would like to thank our customers for their understanding and support during our ramp up. Both and our sister airline British Airways (operated by Comair) plan to operate a limited domestic schedule, which may result in changes to your original booking.

The limited schedule is the first phase of our ramp up to full operations over the next few months. British Airways (operated by Comair) regional flights as well as kulula flights between Durbs and Cape Town will soon resume operations.

Flight tickets for travel during 2021 onwards

  1. Flights between Durbs and Cape Town

    kulula will not be operating the Durbs and Cape Town route during our ramp up operations. We plan to re-introduce this route as soon as possible.

  2. Schedule optimisation

    With the impact that COVID has had on the travel industry and our planned ramp up operations, we may need to reschedule or move some flights from time to time.

Customers who are affected by the new schedule will be advised accordingly. Should customers not be happy with their new flight itinerary, they are requested to contact our Contact Centre on 0861 KULULA (585852) for further assistance.

We would like to apologise in advance and thank these customers for their understanding while we build up our operations and add additional aircraft.

Flights that were affected due to the lockdown

For details on flight tickets which are affected by the current Alert Level  lockdown regulations, please read our Latest Coronavirus (COVID-19) Info & Updates info.

Unused/Unflown Tickets/Reservations for 14 March 2020 to 30 November 2020

Customers affected during this period are requested to read up on the policy pertaining to this period.