Affected by schedule & flight changes?

TRAVEL UPDATES:
Updated 01 October 2021:

We are excited to be back in the skies and look forward to welcoming you back on board. Read the latest on Adjusted Level 1 Lockdown effective 01 October 2021 and other travel updates.

We will continue to provide updates on our website and social media platforms.

We would like to thank our customers for their understanding and support during our ramp up. Both kulula.com and our sister airline British Airways (operated by Comair) plan to operate a limited domestic schedule, which may result in changes to your original booking, while British Airways (operated by Comair) has also resumed operations on some of its regional routes. More on our route networks.

The limited schedule is the first phase of our ramp up to full operations over the next few months. Additional British Airways (operated by Comair) regional flights as well as kulula flights between Durbs and Cape Town will soon resume operations.

Flight tickets for travel during 2021 onwards

  1. Flights between Durbs and Cape Town

    kulula will resume operations on the Durbs and Cape Town route from 31 October 2021. 

  2. Schedule optimisation

    With the impact that COVID has had on the travel industry and our planned ramp up operations, we may need to reschedule or move some flights from time to time.

Customers who are affected by the new schedule will be advised accordingly. Should customers not be happy with their new flight itinerary, they are requested to contact our Contact Centre on 0861 KULULA (585852) for further assistance.

We would like to apologise in advance and thank these customers for their understanding while we build up our operations and add additional aircraft.

Flights that were affected due to the lockdown

For details on flight tickets which are affected by the current Alert Level  lockdown regulations, please read our Latest Coronavirus (COVID-19) Info & Updates info.

Unused/Unflown Tickets/Reservations for 14 March 2020 to 30 November 2020

Customers affected during this period are requested to read up on the policy pertaining to this period.