Manage booking

TRAVEL UPDATES:
Updated 25 July 2021:

We are heartened and excited about the news that South Africa will be moving to an adjusted LEVEL 3 lockdown, and we look forward to welcoming our customers back on board, 1 September 2021.

kulula.com customers who are holding a valid ticket booked for travel 28 June 2021 to 31 August 2021, will be able utilise their ticket within twelve months from first date of travel without any penalty. No change of booking fee or fare difference will be charged.

We will continue to provide updates on our website and social media platforms.

Thank you for your patience and understanding.#StaySafe #TravelSafe

Read the latest COVID-19 travel updates.

View the latest updates on flight schedules. Please adjust travel plans where needed and download the kulula app for the latest flight status info on the go.

Select a type of booking to manage:

  • Flight
  • Other
Flight

Please select an option above. ↑

Please select an option above. ↑

Flight booking

Make one online change to flight dates and times, add extra bags up to 2 hours prior to departure or add travel insurance and pre-paid seats 24 hours prior to departure. Unfortunately no name changes can be made.

Discovery Vitality flight booking

Make one online change to flight dates and times to your Discovery Vitality booking, unfortunately no name changes can be made.

Add extra bags up to 2 hours prior to departure or add travel insurance and pre-paid seats 24 hours prior to departure.

British Airways flight (operated by Comair)

Add extra bags using the British Airways reference number found on the travel reservation PDF emailed with your flight confirmation.

You are able to change flight dates and times, unfortunately no name changes can be made.

Please call 0861 KULULA (585852)
for booking changes

Other airlines

Flying internationally
Alternatively visit the specific airline website for more information.

Please call 0861 KULULA (585852)
for international booking changes

Other

Other bookings

Changes cannot be made online, please call 0861 KULULA (585852) for booking changes.

Car hire

You are able to make changes to your car hire dates and car group if available. Unfortunately no name changes allowed with Discovery Vitality bookings.

Hotel booking

No name changes are allowed. Any change request will need to be cancelled and re-booked. Unfortunately the same price and availability is not guaranteed. Cancellation fees may apply.

Combine and save

You are able to make changes to your combo booking.

Holiday packages

You are able to view, print or email all your booking details.

 

Please note: If you already made changes to your booking online, please call the Contact Centre on 0861 KULULA (585852) for further changes.

Learn more on how to manage your booking.