Branded fares

If you're a business go-getter, or not entirely sure of your travel plans, selecting a fare brand with flexibility will give you a little more peace of mind when planning and booking your flights. If you are looking for the ‘best deal’, then rest assured that you will still always find the lowest price on our flights when shopping in our Standard Fare brand.

The low down on our fare brands

There are four types of fare brands offered when you shop on kulula.com for flights to give you the option to buy at the lowest ticket price (these fares have the highest restrictions), a bit more flexibility with lower fees in the event of flight changes or cancellation, or total flexibility which also provides full refund-ability.

Standard

The most affordable ticket if you’re unlikely to require any changes. Should you need to make any changes to your booking however, you’ll incur a fee of R342 incl. VAT plus any fare difference on your new flight booking. These tickets are non-refundable.

Semi-flex

Ideal when you need some flexibility, with a lower fee of R171 incl. VAT plus any fare difference on your new flight booking if you make any flight date or time changes. Tickets are 50% refundable pre-departure but are non-refundable after departure (note: BA tickets are 50% refundable after departure).

Fully flex

Perfect when you need total flexibility, allowing you to make unlimited changes at no additional charge plus any difference in airfare on your new flight booking. These tickets are 100% refundable before departure but are non-refundable after departure (note: BA tickets are 50% refundable after departure).

Business class

These fares are only available on British Airways (operated by Comair) flights and offer total flexibility and the ultimate in exclusivity and comfort. You’ll be able to make flight changes at any time at no additional cost plus any difference in airfare on your new flight booking. These tickets are fully refundable.

kulula.com

Fare brands
 
Seat type
Flight change*
Stand-by day of departure
Cancellation pre-flight
Cancellation post flight
Ticket re-issue*
Checked baggage
Meal
Standard
Seat type
Economy Cabin (RS)
Flight change*
R342
plus any fare difference on new flight booked
Stand-by day of departure
n/a
Cancellation pre-flight
non-refundable
Cancellation post flight
non-refundable
Ticket re-issue*
R100
Checked baggage
1 x free checked bag, maximum weight 20kg
(75 X 43 x 90cm)
Meal
by on board only
Semi-flex
Seat type
Economy Cabin (SF)
Flight change*
R171
plus any fare difference on new flight booked
Stand-by day of departure
n/a
Cancellation pre-flight
50% refundable
Cancellation post flight
non-refundable
Ticket re-issue*
R100
Checked baggage
1 x free checked bag, maximum weight 20kg
(75 X 43 x 90cm)
Meal
by on board only
Fully-flex
seat type
Economy Cabin (FL)
flight change*
FREE (unlimited)
plus any fare difference on new flight booked
Stand-by day of departure
available
Cancellation pre-flight
fully refundable
Cancellation post flight
non-refundable
Ticket re-issue*
FREE
Checked baggage
1 x free checked bag, maximum weight 20kg
(75 X 43 x 90cm)
Meal
by on board only

 

British Airways (operated by Comair)

Fare brands
 
Seat type
Flight change*
Stand-by day of departure
Cancellation pre-flight
Cancellation post flight
Ticket re-issue*
Checked baggage
Meal
Priority boarding
Business lounge
Standard
Seat type
Traveller Cabin (RS)
Flight change*
R342
plus any fare difference on new flight booked
stand-by day of departure
n/a
Cancellation pre-flight
non-refundable
Cancellation post flight
non-refundable
Ticket re-issue*
R100
Checked baggage
1 x free checked bag, maximum weight 20kg
(75 X 43 x 90cm)
Meal
Traveller Meal
Snacks and refreshments included according to flight time
Priority boarding
n/a
Business lounge
n/a
Semi-flex
Seat type
Traveller Cabin (SF)
Flight change*
R171
plus any fare difference on new flight booked
Stand-by day of departure
available
Cancellation pre-flight
50% refundable
Cancellation post flight
50% refundable
Ticket re-issue*
R100
Checked baggage
1 x free checked bag, maximum weight 20kg
(75 X 43 x 90cm)
Meal
Traveller Meal
Snacks and refreshments included according to flight time
Priority boarding
n/a
Business lounge
n/a
Fully-flex
Seat type
Traveller Cabin (FL)
Flight change*
FREE (unlimited)
plus any fare difference on new flight booked
Stand-by day of departure
available
Cancellation pre-flight
fully refundable
Cancellation post flight
fully refundable
Ticket re-issue*
FREE
Checked baggage
1 x free checked bag, maximum weight 20kg
(75 X 43 x 90cm)
Meal
Traveller Meal
Snacks and refreshments included according to flight time
Priority boarding
n/a
Business lounge
n/a
Business
Seat type
Club Cabin (BS)
Flight change*
FREE (unlimited)
plus any fare difference on new flight booked
Stand-by day of departure
available
Cancellation pre-flight
fully refundable
Cancellation post flight
fully refundable
Ticket re-issue*
FREE
Checked baggage
2 x free checked bag, maximum weight 32kg each
(75 X 43 x 90cm)
Meal
Club Meal
Snacks and refreshments included according to flight time
Priority boarding
board first
Business lounge
Relax and unwind in our SLOW lounges at domestic airports and Business class lounges at regional or international airports.

*VAT included

Note: Extra bags and flight & bag insurance are available at a fee, refer to flight extra’s for more info. If you've already purchased extra bags or travel insurance with your booking please contact us to ensure all extras are changed at the same time.

Changes can be made online or through our Contact Centre 0861 KULULA (585852). Changes made at the Contact Centre are subject to a service fee.

If you are running late or are unable to make your original booked flight, we suggest that you rebook for a new flight or advise us at least 45 minutes prior to the departure of your flight via the kulula Contact Centre in order to avoid your flights being cancelled.

Download this PDF on branded fares for easy reference.