related to: flight information

baggage

Not all luggage is created equal - but all luggage must abide by the baggage rules. Luggage such as sports, musical or medical equipment may require special handling due to their size, shape or fragility.

Both your checked-in baggage and carry-on hand luggage should not exceed the standard limitations which apply to all passengers, infants, children, and adults alike. Weigh your luggage before leaving for the airport and if it exceeds the acceptable limit you can hop online and buy extra bags or pay a ‘heavy bag’ fee at the airport.

If you’ve checked in online make sure to drop your bags off at the bag drop-off zone at least 30 minutes prior to departure for domestic flights and 40 minutes prior to departure for international flights.

  

Select one of the following topics:

  • sports equipment

    Whether its angling or mountain biking, your sports equipment is handled and charged for as an ‘extra bag’. If your equipment exceeds 20kg a ‘heavy bag’ fee is charged. … more

  • flying with pets

    For kulula and British Airways (operated by Comair) flights, only cats and dogs can be transported on board passenger flights. For all other animals such as snakes, birds, rodents, etc. please call … more

  • hand luggage

    Each passenger (infants, children and adults) are allowed one carry-on luggage to be stowed in the overhead lockers or under your seat. Adults may carry additional hand baggage such as a handbag, … more

  • travelling with a firearm

    Whether for sporting, professional, recreational, military, hunting or any other purpose, all firearms, parts thereof and ammunition can no longer be transported on board kulula.com or British … more

  • buying extra bags

    Each passenger is allowed one free piece of checked-in luggage up to 20kg and one piece of hand luggage up to 7kg.

    excess baggage

    Sometimes 20kg is not enough. Sometimes you don’t know what … more

  • dangerous goods

    All firearms, ammunition (including that for sporting purposes), harmful articles and/or prohibited items must be declared. Failure to do so may result in the confiscation of such items and/or … more

  • checked-in baggage allowance

    Each passenger is allowed one free checked bag not exceeding the following weights and dimensions:

    Maximum dimensions: 90 x 75 x 43cm (35.5 x 29.5 x 16 inches)

    Maximum weight: 20kg … more

  • baggage dimensions

    hand luggage

    Any baggage taken onboard with you must not exceed 115cm (56cm + 36cm + 23cm), and weigh no more than 7kg.

    checked bag:

    The dimensions of the bag should be 90cm x 75cm x … more

  • heavy bags

    Any checked baggage on a kulula flight weighing more than 20kg a piece is considered as a heavy bag. Heavy bags are charged a fee of R250 each at the airport.

    Bags that weigh more than 32kg and over … more

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