- manage flight
- add extras
- kulula.com (extra bags, travel insurance, pre-paid seats)
- British Airways (add bags on ba.com)
- For changes to bookings made with other airlines please call our Contact Centre at 0861 KULULA (585852);
alternatively visit the airline website and remember to check-in at the airline specific check-in counter.
- manage my flight
- routes & schedules
- baggage rules
- infants & children
- special assistance
- flying with pets
- flight payment
- manage my car hire
- car groups
- pick-up and drop off
- rental requirements
- optional extras
- waivers and liabilities
- car hire payment
Your kulula flight entitles you to one free checked bag weighing up to 20kg and one piece of hand baggage weighing up to 7kg plus a slimline laptop bag or small handbag. For anything more, you can simply purchase extra bags online at a discounted rate or at the airport. Any bag weighing between 20kg and 32kg will incur a heavy bag fee at the airport.
While not all luggage is created equal - all luggage must abide by the baggage rules.
Both your checked and hand baggage should not exceed the standard limitations which apply to all passengers, infants, children, and adults alike. Luggage such as sports, musical or medical equipment may require special handling due to their size, shape or fragility.
Remember, if you've checked in online, make sure to drop your bags off at the bag drop-off zone at least 30 minutes prior to departure for domestic flights and 40 minutes prior to departure for international flights.
Get more details on our baggage policy with the below links or download this nifty infographic. You can also watch this video on packing 101 with how-to-fly guy.
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