Group payment info

Group deposits

  • 50% deposit required where a booking is made more than 6 weeks in advance, deposit is required within 48 hours of the quotation being accepted.
  • Final payment is required 4 weeks prior to departure.
  • Bookings made less than 6 weeks prior to departure full payment is required within 48 hours. 
  • The booking will be automatically cancelled if the deposit or full payment has not be received timeously.

Finalisation of the group

  • Final names and tickets to be issued no later than 2 weeks prior to departure
  • Failure to issue tickets on the specified date will result in the cancellation.

Cancellation

  • 100% Cancellation fee applies to deposits as well as final payment.

Name changes

  • Name changes permitted, at a charge of ZAR342.00 per change. 

Flight breakaways

  • A change of booking fee will be charged at ZAR342.00 inclusive of VAT per person plus any difference in fare if applicable.

No show passengers

  • If you arrive after check-in has closed for your flight, we cannot accept you for travel (no-show passenger). The flight sector you were booked on and any onward flights will be cancelled and you will be charged 100% cancellation fee.