- Manage flight
- Add extras
- kulula.com (extra bags, travel insurance, pre-paid seats)
- British Airways (add bags on ba.com)
- For changes to bookings made with other airlines please call our Contact Centre at 0861 KULULA (585852);
alternatively visit the airline website and remember to check-in at the airline specific check-in counter.
- Manage my flight
- Routes & schedules
- Baggage rules
- Infants & children
- Special assistance
- Flying with pets
- Flight payment
- Manage my car hire
- Car groups
- Pick-up and drop off
- Rental requirements
- Optional extras
- Waivers and liabilities
- Car hire payment
- 50% deposit required where a booking is made more than 6 weeks in advance, deposit is required within 48 hours of the quotation being accepted.
- Final payment is required 4 weeks prior to departure.
- Bookings made less than 6 weeks prior to departure full payment is required within 48 hours.
- The booking will be automatically cancelled if the deposit or full payment has not be received timeously.
finalisation of the group
- Final names and tickets to be issued no later than 2 weeks prior to departure
- Failure to issue tickets on the specified date will result in the cancellation.
- 100% Cancellation fee applies to deposits as well as final payment.
- Name changes permitted, at a charge of ZAR342.00 per change.
- A change of booking fee will be charged at ZAR342.00 inclusive of VAT per person plus any difference in fare if applicable.
no show passengers
- If you arrive after check-in has closed for your flight, we cannot accept you for travel (no-show passenger). The flight sector you were booked on and any onward flights will be cancelled and you will be charged 100% cancellation fee.