Jo'burg – Thursday, 21 May 2009 - kulula.com, South Africa's biggest online retailer, today announced that its flights would no longer be offered through Flight Centre outlets nationwide. kulula were informed yesterday by Flight Centre management that they would no longer support kulula and that an instruction of a complete 'stop sell' would be communicated with immediate effect.
"We have enjoyed an extremely successful relationship with Flight Centre over the past few years, however in the current trading environment we have been forced to critically evaluate our cost of sale and have unfortunately not been able to agree on a suitable remuneration model with Flight Centre. As a result they have advised us that they will no longer be offering our services to their customers,” says Stuart Cochrane, Executive Manager: Sales & Route Development at kulula.
With over R2 billion in annual online sales generated through the kulula portal and a comprehensive distribution network including an established relationship with the travel trade and corporate clients Cochrane concluded, "We are confident that our customers will continue to have easy access to the kulula travel experience through accessing our website www.kulula.com or booking through our partners in the travel industry."