online check-in notice

important check-in information

  • Online check-in opens 24 hours before your flight and closes 2 hours prior to your departure 
  • Please bring your valid ID book, driver's licence or passport to the airport and keep it handy at check-in and the boarding gate 
  • You can print your boarding pass at the self service kiosk or collect one from the kulula check-in counters 
  • Drop your bags at the bag drop off counter at least 30 minutes prior to departure and go straight through security 
  • You are allowed one free bag of 20kg. Additional bags will be charged at R350 per bag at the airport. 
  • A bag weighing between 20kg - 32kg will be subject to a heavy bag fee of R250 at the airport 
  • Seats may change if there is an aircraft change
  • Barcodes may not read at all security checks and they'll have to do a manual over ride 
  • Exit row seats are not available for self service check-in

baggage security questions

Please review and confirm the below statements*:

  • I am travelling with my own luggage 
  • I've packed my bags, no one else helped me pack or packed on my behalf 
  • If I am carrying something on behalf of someone else, I am well aware of its contents 
  • If I am carrying any sharp or harmful articles, they are not in my hand luggage. I have placed them in my checked baggage.

*If any of the statements are false, please proceed to the check-in counters so we can assist you with check-in.