You are allowed a free checked baggage of one bag weighing up to 20kg. An additional bag weighing no more than 20kg will be allowed for sporting or musical equipment and these groups must be booked through our Groups Department at least 1 week prior to your first flight. To qualify for this extra allowance all sports and musical groups must travel on the same flights. Any checked baggage in excess of 20kg, a Heavy Bag fee of R250 will be charged at the airport for bags that weigh more than 20kg but less than 32kg. An extra bag will cost you R350 per bag.
You’re able to add additional bags to your booking by calling the Contact Centre up to 2 hours prior to departure.
Please note though that extra bags purchased will only be refundable if purchased online and a refund request is submitted before checking in for your flight. For more detailed information on rates for extra baggage please read our 'Extra bags' section.
The security questions pertain to both cabin baggage and checked hold baggage:
- Does this bag belong to a member travelling in your group?
- Did the member pack the bag themselves?
- Has it been in the member's possession since they packed it?
- Are you sure that no-one has given the member anything to carry for them?
- Have you removed all your valuable items from you bag?
Please ensure that all valuables are removed from your checked baggage as we do not accept liability for loss or damage for valuables such as, but not limited to the following: cameras, phones or mobiles, money, jewellery, electronic equipment, computer equipment (including Laptops), legal or travel documents or anything else that's important to you.