group changes and cancellations

group changes

Changes on the return flight have to be finalised no later than 2 weeks prior to departure. A cost of R200 (incl. VAT) applies to changes made on the return flight and are done only once we receive full payment.

Note:

  • Changes cannot be made on the first flight of the journey
  • Changes are only allowed for 10% of the group size and only on the return flight
  • Changes are not allowed to an entire group reservation
  • Changes are not allowed for bookings which consist of only one flight

To make changes to your group booking, call our Groups Department 011 921 0333.

group cancellations

Cancellations carry a fee depending on how far in advance the cancellation is made:

cancellation periodcancellation fee
42 days or more prior to departure 10%
29 - 41 days prior to departure 50%
0 - 28 days prior to departure 100%
No show 100%

To cancel your group booking, call our Groups Department 011 921 0333.