group changes and cancellations
group changes
Changes on the return flight have to be finalised no later than 2 weeks prior to departure. A cost of R200 (incl. VAT) applies to changes made on the return flight and are done only once we receive full payment.
Note:
- Changes cannot be made on the first flight of the journey
- Changes are only allowed for 10% of the group size and only on the return flight
- Changes are not allowed to an entire group reservation
- Changes are not allowed for bookings which consist of only one flight
To make changes to your group booking, call our Groups Department 011 921 0333.
group cancellations
Cancellations carry a fee depending on how far in advance the cancellation is made:
| cancellation period | cancellation fee |
|---|---|
| 42 days or more prior to departure | 10% |
| 29 - 41 days prior to departure | 50% |
| 0 - 28 days prior to departure | 100% |
| No show | 100% |
To cancel your group booking, call our Groups Department 011 921 0333.