Customer care
Welcome to the kulula customer care and info section. Select the category you wish you to view more on.
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- BookPre-trip
- Book a flight
- Combine and save
- Manage booking
- Add flight extras
- Group bookings
- Business Travel
- Flight payment
- View flight itinerary online
- Routes & schedules
- Baggage rules
- Infants & children
- Special assistance
- Flying with pets
- Check-in online now
- Check-in at the airport
- Flight status
- Discovery
Vitality flights
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- Check-in
- My flight number starts with:
- MN (kulula.com)
- BA (British Airways)
- Alternatively visit the airline website or check-in at the airline specific check-in counter.
Manage flight- Who are you flying with:
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- kulula.com
- British Airways
- Other airlines
kulula.comBritish AirwaysOther airlines- Choose your type of booking:
- Standard
- Discovery Vitality
- eBucks
- BizDeals
StandardDiscovery VitalityeBucksBizDeals- Change flight dates and times. Add extra bags, travel insurance and pre-paid seats.
- Change flight dates and times
- Add extra bags, travel insurance,
pre-paid seats
- Change flight dates and times
- Add extra bags, travel insurance,
pre-paid seats
- Change flight dates and times
- Add extra bags, travel insurance,
pre-paid seats
- Change flight dates and times
- Please call our Contact Centre at 0861 KULULA (585852)
- For changes to bookings made with other airlines please call our Contact Centre at 0861 KULULA (585852).
Manage other- Car hire, hotel, combos & holiday packages
- Changes cannot be made online, please call our Contact Centre 0861 KULULA (585852).
- View your holiday package online or learn more about ways to manage your booking.
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- Log in with Discovery to save on your travel bookingsMake shopping easier by storing your traveller,
credit card & frequent flyer info
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